AZURIDGE BUTLER SCHOOL

“A well-tied tie is the first serious step in life.”

– Oscar Wilde

To my fellow Butlers, aspiring Butlers and my peers in quest of continuous improvement, welcome to the Butler School at Azuridge Estate Hotel.

These training programs are an extension of my lifelong quest to achieve exceptional service in the hospitality industry and will allow me to share my knowledge, experience and best practices with individuals that are equally passionate about outstanding service.

FIRST CLASS BUTLER TRAININGS

I have been fortunate to have had a remarkable twenty-five year career with Fairmont Hotels and Resorts, where my most recent role was the Corporate Director of Fairmont Gold. In this capacity, my span of control included the Butlers for the brand.

During my tenure I was instrumental in establishing Butler departments in iconic hotels such as The Savoy London, The Peace Hotel Shanghai, Fairmont Beijing, Fairmont Bab Al Bahr Abu Dhabi, Fairmont Palm Dubai, Fairmont Jaipur India, Fairmont Royal Pavillion in Barbados, Fairmont Makkah Clock Tower Saudi Arabia and Fairmont Pacific Rim Vancouver to name a few. This feat included the creation of standard operating procedures and the training of the butlers.

My experience is enhanced by the many times I have been in service to Royal families, celebrities and many discerning guests.

In addition, my posting at The Fairmont Washington, DC, allowed me to fine tune my skills related to etiquette and protocol, while hosting worldwide heads of state.

My team of Butlers and I would like to invite you to the Azuridge Estate Hotel, our “gem” embedded in the foothills outside of Calgary, Alberta for an exceptional training experience and elevated program found nowhere else in Canada.

Please find further information below about each of the Butler program. To ensure you are included in either training experience, kindly contact the Azuridge Estate Hotel directly at 403.931.0100.

 

Yours in hospitality,

Clarence McLeod, Azuridge Estate Hotel General Manager

Clarence McLeod, General Manager and member of the prestigious Guild of Professional English Butlers
EXCEPTIONAL TRAINING EXPERIENCE

THE BUTLER SCHOOL

 

  • Introductions, arrival reception and a tour of the Azuridge Estate
  • History, importance, attributes and responsibilities of a butler
  • Power of engaging service, handling sensitive situations and the bath experience
  • Etiquette, protocol, table setting and service
  • Event planning, wine, champagne and mixology insight
  • Wardrobe management, packing and unpacking and the perfect shoe shine
  • Knowledge, proper storage and presentation of cigars to your “principle”
  • Departure of butlers

*Includes transportation to and from airport or surrounding areas in Calgary, as well as accommodations, meals, course material, certificates, personal sessions to assess effectiveness or current job task lists, and insight on how to enhance and market butlers.

NANNY COUTURE

 

  • Introductions, welcome reception and a tour of the Azuridge Estate
  • Round table challenges of being an effective nanny
  • Power of engaging service
  • Effective communication, wardrobe management, nutritious meals for a busy household, social media and controls in the home
  • Presentation, one-on-one session to establish operating procedures unique to each nanny’s household

*Includes transportation to and from airport or surrounding areas in Calgary, as well as accommodations, meals, course material, certificates, personal sessions to assess effectiveness or current job task lists.

You are invited.

CONTACT US

Contact Azuridge butlers for any inquiry. We'll get back to you asap.

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